Rich Communication Services, commonly known as RCS.
Rich Communication Services (RCS) is revolutionizing the way businesses communicate with their customers. As the evolution of SMS, RCS enables richer, interactive, and branded messaging experiences directly within native messaging apps.This includes:
- Branded and customized messaging
- Real-time interactive messaging
- End-to-end user engagement
- Boosted message engagement rates
- Actionable buttons in messages
- App-like experience in messaging
SMSMOJO
How RCS Messaging Services Can Transform Your Business Growth
Enhancing Customer Engagement with RCS Messaging
RCS enhances customer messaging with features like high-quality media, interactive buttons, and customized branding. These capabilities boost engagement by making communications interactive and visually appealing. RCS allows businesses to include actionable buttons such as ‘Buy Now’ and rich media within messages, which capture attention and encourage immediate action. This interactive approach not only fosters deeper connections but also increases response rates and drives higher engagement. By leveraging RCS, businesses turn each message into a potential sales opportunity, enhancing customer satisfaction and loyalty, ultimately boosting revenue growth.
RCS Business Messaging with SMSMOJO
RCS Business Messaging with SMSMOJO
RCS Business Messaging with SMSMOJO offers a straightforward start to elevating your business communications. Our platform is equipped with a robust suite of features and tools tailored for crafting engaging, impactful messaging campaigns. With SMSMOJO and RCS, you can easily create interactive experiences that enhance customer engagement and drive business growth. Get ready to transform your messaging strategy and achieve better outcomes with SMSMOJO’s advanced RCS capabilities.
what you get
Unlock the Power of RCS: Advanced Features for Enhanced Business Messaging
Enhanced Branding
• Add actionable buttons like ‘Buy Now,’ ‘Book Now,’ or ‘Learn More’ to encourage instant customer actions.
• Customize messages with your brand’s logo and colors to ensure consistent branding and recognition.
Enhanced Safety
• Build customer trust with verified sender status, ensuring communications are legitimate and fraud-free.
• Securely share rich media like images and videos directly in the app, minimizing reliance on unsafe external links.
Enhanced Facility
• Showcase multiple products in a single message with carousel-style scrolling, simplifying the buying journey.
• Gain actionable insights with analytics on message interactions, refining strategies for better results.
• Enjoy dynamic conversations with real-time delivery and read receipts for seamless customer engagement.
Creating Success
What makes our paid search management services so effective?
Match search intent at every touchpoint
Picking the right keywords will only get you so far. We understand how to match the search intent of your target keywords with ad copy, CTAs, and landing pages that turn clicks into ROI.
Experienced PPC management
How do you know what works if you’ve never gotten results before? Our paid search managers have years of experience managing successful campaigns in a variety of industries. And we have the happy clients to back it up.
Google Premier Partnership
Working with a Google Partner agency gives you a leg up. Not only are we certified in all types of Google advertising, but we also get access to direct support and other resources provided by Google. Your campaigns benefit directly from this exclusive insider knowledge.
“Numerique PPC service is light years ahead of the competition because of their intelligent, specialized and courteous account managers.”
Director of Marketing
The proof is in the numbers
Why paid search Ads can bring in the numbers
38%
of growth rate in brand awareness for businesses that start doing Search Ads
100%
of total clicks on search results page are Search Ads, serving as proof that a dependence on SEO alone limits your potential for more traffic and leads.
82%
of clicks on Search Ads are more likely to buy, making for better leads
FAQ
All You Need to Know About RCS Business Messaging
Looking to learn more about paid search management for your business? Browse our FAQs:
RCS Business Messaging is a native communication platform enabling businesses to connect with customers through branded, rich, and interactive conversations.
RCS agents use messages, events, and requests to achieve business goals, whether simple (e.g., delivery updates) or complex (e.g., flight bookings), leveraging rich media, cards, and suggestions for seamless interactions.
RBM enables brands to provide a dynamic and interactive conversational experience with features like suggested replies and actions:
- Suggested Replies: Quick responses to common queries improve response time and simplify user interactions.
- Suggested Actions: Allow customers to complete tasks easily, such as adding flight details to calendars, sharing locations, accessing URLs, or making calls directly from the message interface.
The interface includes options like chip lists or horizontal buttons above the reply box, ensuring a seamless and efficient customer journey.
While Google Business Messages and RCS have many similarities, they differ in two key ways:
- RCS is not universally supported on all Android devices, whereas Google Business Messages is accessible across the platform.
- Google Business Messages works without requiring users to install a specific messaging app, while RCS requires such an app for functionality.
Messages between users and RBM agents are encrypted during transmission, ensuring secure delivery from RBM agents to Google servers and from Google servers to users’ devices. To enhance safety, Google scans messages for harmful content, preventing agents from using their own encryption keys.
On users’ devices, messages are further protected by device-wide encryption settings set by the users, along with Google’s on-device security measures to maintain message data integrity.
While MMS supports multimedia attachments, RCS takes messaging to the next level with interactive features that integrate seamlessly with smartphone tools like web browsers, maps, and apps, delivering rich and engaging user experiences.
Although RCS is designed to replace SMS, it’s unlikely to completely phase it out. RCS requires a mobile data connection and offers features similar to OTT platforms like WhatsApp and Facebook Messenger. However, unlike these platforms, RCS operates directly within the native Android messaging app, eliminating the need for additional apps or accounts.
SMS, by contrast, continues to function over mobile networks and serves as a dependable fallback when Wi-Fi or mobile data isn’t available. Apps like Google Messages seamlessly switch between RCS and SMS to ensure consistent communication.
Currently, Apple does not support RCS chats on iOS devices. However, in November 2023, Apple announced plans to introduce RCS support in 2024, acknowledging that RCS will improve cross-platform messaging interoperability.
